Last reviewed: 1 May 2026
This page explains what Iceforma Auto Spa Sdn Bhd (registration number 1394782-X, the operator of iceforma.pro) does with personal information you share with us — either through the contact form on this site or while you are a customer of the studio.
The data controller is Iceforma Auto Spa Sdn Bhd, located at Lot 18, Jalan Pelangi Indah 3, Taman Pelangi Indah, 81800 Ulu Tiram, Johor, Malaysia. You can reach our owner team directly at [email protected].
To respond to your enquiry, to fulfil the work you booked us for, to honour coating warranties, to issue invoices and to comply with Malaysian tax law. We do not sell or rent personal data.
The site sets a small functional cookie that holds your cookie-preference choice and a session token used by the booking form. We do not run any advertising trackers. See the cookie policy for the full list.
We use one third-party processor — the email service provider that delivers replies from [email protected]. They process message contents to deliver them and nothing more. We do not transfer personal information outside of Malaysia.
Enquiries that do not become bookings are deleted after twelve months. Customer service records are kept for as long as the coating warranty is active plus seven years for tax purposes, and then destroyed.
You may ask us to confirm what data we hold about you, correct anything wrong, withdraw consent for further processing, or delete records that we are not legally required to keep. We will respond within 21 days of receiving your written request at [email protected].
This site is served over HTTPS. Customer records are kept on access-controlled internal systems with regular backups and two-factor authentication on the email account used to reply to enquiries.
If we update this policy materially, the new date will appear at the top of the page and — for active customers — we will share the new version by email.